1 of 4 ·Certacon2025–2026Technology Lead
A 100% certified team
Four teams at different levels became a 100% certified team, with 10 people hired and trained.
100%
of the team certified
10
people hired and trained
−66%
external-vendor cost
Problem
Four teams (Innovation & AI; Development & Maintenance; Infrastructure; SaaS) were running 8+ systems for a group of 5+ companies, with uneven technical levels, no clear career path, and part of the work still depending on external vendors.
Decision
I built a leveled career ladder with individual development plans, mentoring and certification as a shared team goal. I introduced ITIL- and COBIT-based governance, centralized security, set up AI committees and replaced external vendors with in-house automation.
Impact
The whole team earned Microsoft and Google certifications, external-vendor costs fell 66%, and up to 80% of business processes were automated.
Stack
- Azure
- DevOps
- CI/CD
- ITIL 4
- COBIT
- Scrum
Want to discuss this decision?
Write to me and I’ll reply personally.